We have answers

Q1: What makes Pure Bébé the best baby laundry detergent for sensitive skin and eczema?

A: Pure Bébé is specifically formulated for newborns and sensitive skin. It’s enzyme-free, pH-neutral, and our range has been tested by the Eczema Association of Australasia. Its plant-based ingredients are safe, non-irritating, and biodegradable — perfect for eczema-prone babies and children.

Q2: Is Pure Bébé safe for newborns and infants?

A: Yes — Pure Bébé is ultra-gentle. It contains no harsh chemicals, optical brighteners or synthetic dyes. It’s a non-toxic, vegan formula enriched with Aloe and Chamomile to calm, soothe and protect baby’s skin.

Q3: What does enzyme-free mean, and why is that important for babies?

A: Many baby detergents claim to be gentle, but still include protease enzymes, which can irritate delicate baby skin. Pure Bébé avoids all enzymes and instead uses natural surfactants and stain-lifting agents that clean effectively without triggering irritation or dryness.



Q4: How does Pure Bébé help support better sleep for babies?

A: Our signature formula includes Aloe Vera and Chamomile, known for their soothing, calming properties. These ingredients help create a gentler bedtime experience — designed to enhance fabric softness, comfort and deepen restfulness

Q4: What’s in the Cherish scent? Is it really safe for babies?
A: Yes. Cherish is a hypoallergenic, phthalate-free, naturally derived and cosmetic grade fragrance that smells like soft florals, creamy vanilla and fresh powder. It's scent has often been likened to baby powder. It’s gentle on sensitive skin and little noses.

Q5: How long will one bottle of Pure Bébé last?
A: Pure Bébé is highly concentrated. One 500ml bottle delivers up to 65 washes and is suitable for handwashing & machine washing. It's economical, eco-conscious, and long-lasting.

Q7: Can Pure Bébé be used in both front and top loader washing machines?

A: Absolutely. Pure Bébé is suitable for all machine types — front loaders, top loaders.

Q8: Is it safe for handwashing baby clothes or cloth nappies?

A: Yes — Pure Bébé is ideal for baby delicate items like wool baby blankets, bamboo wraps, swaddles, bedding and cloth nappies. It is designed to rinse clean and leaves no build-up or residue.

Q1. How do I wash silk without damaging it? 

A: Use cold water and a silk-specific detergent like Silk Savvy. Hand wash or select a delicate cycle in a laundry bag. Avoid regular detergent, bleach, or enzymes. Dry flat and out of direct sunlight. For More Details, Read Our Blog HERE 

Q2. What’s the best detergent for silk in Australia? 

A: Silk Savvy is Australia’s leading silk detergent made especially to care, protect and preserve your favourite silk pieces. It’s pH-neutral, enzyme-free, plant-based, and proudly made right here in Sydney.

Q3. Can I machine wash silk pillowcases? A: It’s always best to hand wash silk. However, if you must machine wash, gently spot treat any stains first using our Stain Savvy (specially formulated for delicate fabrics). Then place your silk pillowcase in a delicates bag, select the gentle or delicate cycle, wash in cold water using Silk Savvy, and never use fabric softeners or a dryer. Always air dry flat. For More Information On Washing Silk Pillowcases, Read Our Blog Here 

Q4. Why Silk Savvy – Can I use regular detergent on silk? 

A: No. Regular detergents are not formulated for the delicate protein fibres in silk. They often contain enzymes and high pH levels that can weaken, dull, or damage silk. Always use Silk Savvy to keep your silk looking and feeling its best. 

Q5. Can I use a wool wash or wool detergent to wash silk? 

A: It depends—but as a rule of thumb, no. That’s exactly why we created Silk Savvy: to ensure every ingredient is specially selected to gently cleanse and nourish delicate silk fibres. Many wool washes contain lanolin, cedar oil, synthetic softeners, or even bleach—any of which can damage or destroy silk. We recommend using Silk Savvy for safe, effective silk care. 

Q6. Is Silk Savvy safe for lingerie and bras? 

A: Absolutely. Silk Savvy is gentle enough for silk lingerie, underwear, and delicate fabrics. It protects elasticity and is safe for sensitive skin. 

Q7. How do I wash silk shirts, dresses, or scarves? Can I use Silk Savvy? A: Yes, you can use Silk Savvy! Hand wash with Silk Savvy in cold water or machine wash on a delicates cycle with a delicates bag. Gently press out excess water with a towel and lay flat to dry. 

Q8. Can I use Silk Savvy on mulberry silk or silk blends? 

A: Yes. Silk Savvy is suitable for mulberry silk, silk charmeuse, and most silk blends. Always spot test first to ensure colour and fabric compatibility. 

Q9. Is Silk Savvy safe for sensitive skin? 

A: Yes. Silk Savvy is hypoallergenic, toxin-free, and made with naturally derived, skin-friendly ingredients—making it ideal for those with sensitive or eczema-prone skin. 

Q10. Does Silk Savvy remove sweat, body oils, or makeup? 

A: Yes. Silk Savvy effectively lifts sweat, body oils, and light makeup from silk fabrics. For tougher marks, use our silk-safe Stain Savvy bar. 

Q10. Is Silk Savvy eco-friendly and Australian made? 

A: Yes. Silk Savvy is proudly made in Australia using biodegradable, plant-based ingredients. It’s cruelty-free, vegan, and packaged in recyclable materials. 

Q11. Does Silk Savvy leave everything soft? 

A: Yes. Silk Savvy uses natural, curated ingredients that leave silk feeling soft, supple, and lustrous. It also has built-in anti-static capabilities to help reduce cling and frizz. 

Q12. How much Silk Savvy do I use? 

A: Silk Savvy is ultra-concentrated and low-foaming. You only need a very small amount per wash—just a little goes a long way while still delivering expert-level results. 

Q: Stain Savvy can remove stains from many different fabrics, is it also suitable for removing stains from upholstery or carpet?

Yes they can! Our stain sticks are without doubt the everyday living essential every home needs! Aside from using them to spot treat stains prior to washing or as a handy interim stain remover on the go, you can indeed use them to also treat stains on fabric upholstery. 

They can also be used on other non-fabric services. We have used them to clean carpet, upholstery, leather, white sneakers and even remove food stains from kitchen benches. Always patch test first to ensure the material is not adversely affected. 

Yes! Our premium laundry liquids are pH neutral - better for you and our planet.

Yes! Our products are designed to be gentle and non-triggering. The Bon Savvy range has been tested by the Eczema Association with excellent results.

Unlike generic one-size-fits-all detergents, Bon Savvy formulas are tailored for specific fabric needs. Each detergent is uniquely developed with fabric science in mind:

• Pure Bébé – For baby clothes & sensitive skin, Aloe + Chamomile infused (Cherish Scent)
• Luxury Lingerie Wash – For lingerie & delicates (Number 4 scent)
• Active Savvy – For gym gear, sports clothes & swimwear. Antibacterial (Ultra Fresh scent)
• Wool Savvy – For wool, cashmere, knitwear. Wash, preserve, condition (Cedar + Thyme, moth repelling)
• Linen Savvy – For linen, cotton, natural fibres. Expert care for natural fabrics (Charmant scent)
• Signature – Everyday high-end wash with luxury (Charmant Scent)
• Silk Savvy – For silk, satin, and delicate protein-based fibres. Anti-static, softening (Soie scent)

Each is highly concentrated, biodegradable, and scented with naturally derived fragrances, designed to preserve, soften, and enhance the fabrics you love most.

The Fragrances in our laundry liquids and mist sprays are naturally derived and cosmetic grade. Typically, from natural plant-based essences, oils and resins. They are cruelty free and vegan.

Yes! Our laundry liquids are septic tank and grey-water safe and 100 % biodegradable, making them suitable for environmentally conscious households, garden reuse systems, and sustainable laundry practices. We use only naturally derived surfactants — no phosphates, sulphates, or harmful runoff.

We are proudly Australian-made - our products all carry the Australian Made Certification badge. We are also Australian owned.

Yes. Our Laundry Liquids are suitable for front loader and top loader washing machines, as well as for hand washing. 

Yes. Bon Savvy's founder has two daughters with Eczema, and she understands how important it is to have gentle, skin-kind laundry care for eczema-prone skin. Our formulas are free from enzymes, sulphates, phthalates, and harsh synthetic fragrances.

Absolutely - please select this option when purchasing your item.

Linen sheets can be machine washed.  We recommend washing them in cold to warm water on a gentle/delicate cycle and using our Linen Savvy Specialist laundry liquid or alternatively our Signature Laundry Liquid. We always recommend line drying in the shade. For our 8 Top Tips For How To Wash Your Linen Sheets For Best Results, Visit Our Blog here.

Because while enzymes like protease can help break down stains, they’re known to irritate sensitive skin and aren’t recommended for babies or those with eczema. We use gentle, plant-derived surfactants that clean deeply without compromise.

Yes! Our Australian made products are vegan, cruelty-free, and never tested on animals. That's also why we don't use Lanolin in our wool wash (like our many of our competitors do) as it's not vegan and does not fit within our cruelty-free standards.

Every Bon Savvy 500ml laundry liquid delivers 65 plus washes, thanks to our ultra-concentrated formula.

Not currently — and here’s why.

While refill programs are often marketed as eco-friendly, our research shows that many refill sachets/pouches are made with materials that are not readily biodegradable and require highly specific conditions to break down. In reality, they often end up in landfill or contaminate recycling streams.

In many cases, the carbon footprint of refill logistics outweighs the sustainability gain, particularly when transporting diluted liquids in soft packaging.

Instead, Bon Savvy chooses to:

>Craft - concentrated formulas that deliver up to 65 washes per 500ml
>Use - recycled plastic (from post-consumer waste) or recyclable PET, aluminum, glass or cardboard (all easily recyclable or reusable)
Our philosophy? Make each drop go further — and reduce waste from the start. It’s smarter, cleaner, and more honest care for people and the planet.

Not yet — but it’s coming!

We’re currently considering an optional auto-ship subscription service to help streamline your laundry routine and ensure your favourite Bon Savvy essentials are always in stock. Join our mailing list to keep in the loop for updates!

Yes we do. If you love the Bon Savvy range and would like to find out more about our wholesaling options please email hello@bonsavvy.com, and Michelle will be happy to chat with you about it.

Yes please! We love nothing better than hearing from our happy customers. The best way to leave a review is to visit the Bon Savvy website and find the product or products you would like to do a review for. Scroll to the bottom of the Product Description and you will see a tab that says “Leave A Review”.  Click the tab and you can share the love here. It’s quick, painless and honestly makes our day so please do share your experiences!

Orders are generally sent within 2 business days from placement.  If you order over the weekend or on a public holiday, we will normally ship your order on the next business day. 

Please note; during these challenging times, couriers and delivery services across Australia have been severely impacted and as such deliveries can sometimes take a little longer than expected and whilst we always do everything in our power to avoid delays once an order is collected from us it’s out of our control.

Yes we do! Our international rates vary by location, this will be calculated at checkout.